Payment Policy

This page explains how payment works at ezkra.com — what we accept, when you're charged, and how your payment details are protected.

Accepted payment methods

We accept the payment methods displayed at checkout, including:

• Visa, Mastercard, American Express, Discover, and Diners Club
• PayPal
• Shop Pay
• Apple Pay and Google Pay

The exact options you see may vary slightly depending on your device and browser.

Currency

All prices on ezkra.com are listed and charged in US dollars (USD). If your payment method is issued in another currency, your bank or card issuer sets the exchange rate and may apply a conversion fee — that fee comes from your bank, not from us.

When you are charged

Your payment method is charged when you place your order. You'll receive an order confirmation email right away, and a separate shipping confirmation with tracking once your order is dispatched.

Taxes

Applicable sales tax is calculated automatically at checkout based on your shipping address and is shown before you complete your purchase. The price you see on the final checkout page is the full amount you pay — there are no hidden fees added afterward.

Payment security

Payments are processed by secure, PCI-compliant payment providers. Your card details are encrypted and go directly to the payment processor — we never see or store your full card number on our servers. Every page on ezkra.com, including checkout, is protected with SSL encryption.

Failed or declined payments

If your payment doesn't go through, the most common causes are a typo in the card number or billing address, insufficient funds, or your bank flagging an unfamiliar online purchase. Double-check your details and try again, or contact your bank. If it still fails, email us at info@ezkra.com and we'll help figure it out.

Order verification

To protect our customers against fraud, some orders may require additional verification before processing. If yours does, we'll email you promptly. If an order can't be verified, we'll cancel it and issue a full refund to the original payment method.

Refunds

Refunds for returns and cancellations always go back to your original payment method — we don't issue refunds to a different card or account. Once we receive and approve a return, your refund is issued within 10 days; your bank may take a few additional days to post it. Full details are in our Return & Refund Policy.

Questions about a charge?

If you see a charge you don't recognize or have any billing question, contact us before disputing with your bank — we can almost always resolve it faster.

Contact Information